Our Privacy Policy

Privacy Policy

Last updated: September 1, 2025

Thank you for using crystaljar.shop and our related services (the “Services”). This policy describes how Crystal Jar collects, uses, and otherwise processes personal information in connection with our Services, which allow you to easily create and customize your own T-shirt designs.

Our privacy practices relating to employees, prospective employees, and independent contractors are separately addressed in our employee policies and third-party contracts.

Use of Services and Scope of Policy
Personal information is necessary to provide certain features of our Services. For example, we sometimes need to disclose your personal information to third parties and service providers that help us print and ship your custom T-shirts. If you are not willing to provide your personal information and have it disclosed to third parties in accordance with this policy, you will not be able to use certain features of our Services.

In addition, some of our Services may link to third-party services, websites, or applications that are subject to the third parties’ own privacy policies or practices. Those third parties might independently solicit, collect, process, and/or share your personal information. We therefore encourage you to review the privacy notices or policies of all third parties you visit.

Collection of Personal Information
We collect personal information from and about users of our Services. As described in detail below, users provide some information directly, such as information provided in creating an account or uploading a design, while some information is automatically collected from user devices. We also receive information from our partners and vendors.

Information Users Provide to Us
Users give us personal information about themselves when they:

• Register for a Crystal Jar account;

• Upload, create, or customize a T-shirt design;

• Order custom printed products from us;

• Request customer support or send us any other communications;

• Sign up for email alerts or other communications;

• Participate in contests, promotions, or surveys;

• Post a product review or design idea on our website; or

• Redeem special offers from us.

Depending on your interactions with us, the personal information collected may include:

• Contact information, including your name, phone number, and email address;

• Order information, including billing address, shipping address, payment details, and order history;

• Your original T-shirt design files and customization preferences;

• Communication preferences and survey responses;

• Profile information, if you create an account with us; and

• Geographic information, such as your shipping address.

Information Collected Automatically
When you use our Services or interact with us, certain personal information may be passively or automatically collected. This data may include your IP address, device information, browser type, and website usage information (such as which design tools you use and pages you visit).

We use cookies and similar technologies to:

• Remember your design preferences and items in your shopping cart;

• Understand how you use our design tools to improve your experience;

• Prevent fraud and protect the security of our Services; and

• Support our marketing and analytics efforts.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our design studio and Services.

Use of Personal Information
We use the personal information we collect to:

• Process your orders and ship your custom T-shirts;

• Operate, maintain, and improve our design tools and Services;

• Communicate with you about your orders, accounts, and requests;

• Send you marketing communications about products, services, and promotions;

• Protect against fraud and ensure the security of our website;

• Comply with legal obligations and enforce our policies; and

• For any other purpose with your consent.

Sharing of Personal Information
We may share your personal information with:

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing.

• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.

• Business Transfers: If Crystal Jar is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own marketing purposes.

Your Rights and Choices
You can review and update your account information by logging into your account on our website. You may also opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails.

Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Your Information
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no internet or email transmission is ever fully secure or error-free.

Changes to This Policy
We may update this privacy policy to reflect changes to our practices. We will post any changes on this page and update the “Last Updated” date.

Contact Us
If you have any questions about this privacy policy, please contact us at: Info@crystaljar.shop.